ARCHIVE February, 2009

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Sadistic Customer Surveys – When it Hurts to Help

January 30, 2009

I received an email this morning from Quality Inn (Dear TORI), inviting me to complete a “short and easy” guest satisfaction survey about my recent stay. Normally I wouldn’t have bothered to even open the email, but since I had been quite annoyed about their wireless log in process, I decided to let them know. [...]

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Time Out

January 25, 2009

While I remodeled most of my kitchen about two years ago, I have not yet replaced the built-in oven. The oven still works, but it’s clock and timer was set with a plastic knob which over the years grew brittle and broke off. I’ve come to rely on the timer on my microwave — an [...]

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Contact

January 25, 2009

A more extensive portfolio is available for private viewing.

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IXDA 09 – Here I come

January 12, 2009

I’m excited to attend this year’s IXDA conference in Vancouver. Last year’s, in Savannah, was a lot of fun –- just the right mix of learning and networking. I’m looking forward to more of the same this year.

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Thoroughly Used – A fresh look at old things

January 11, 2009

My parents are children of the depression. Both were raised on farms in Oklahoma at a time when most folks didn’t have a lot, or even a little. What they did have they used the hell out of… tools, food, clothes, everything. Their retained impulse to save everything has long been a source of eye-rolling and [...]

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The luckiest cat photo I have ever taken

January 10, 2009

When I’m experimenting with settings on my 30d, I tend to use my cats as subjects. They don’t complain, but they don’t hold still either. This shot, which looks staged, isn’t. I found her that way, her mouse tucked between her paws, and grabbed my camera. I managed to get off two shots before she [...]